When in distress or a witness of an accident you can call 24/7 in all Member States of the European Union to get immediate assistance from the fire brigade, a medical team or the police. You can dial it from everywhere in the EU, from a landline or a mobile phone, free of charge. A specially trained operator will connect you to the police, ambulance or fire brigade, depending on the emergency.
If you are deaf or hard of hearing, you can use the number 114 if you are a victim or witness of an emergency situation and require emergency assistance. This number can be accessed by fax and SMS.